Missing tax documents? Tell us what is still coming

Overlapping blank pastel pink, yellow, mint green, and white sheets of paper

An organizer tells you what records may apply. A missing-documents response tells the team where a particular request stands. Use the two together rather than starting a second organizer.

Match your response to the request

Copy the requested item into the checklist. Mark Sent, Still coming or Does not apply. If you are unsure, leave the status blank and add a question instead of guessing. For an item already sent, note the upload date and a useful file description without an account number.

Explain the gaps

For records still coming, give an expected arrival only if you know it. A short note such as “waiting for the corrected statement” can help the team understand why the package is incomplete. Tell the office when a later upload replaces an earlier file.

Separate upload from office receipt

Upload the checklist and records through Canopy. A file appearing in your portal is not a determination that the return is complete. If you need to know whether a requested item reached the team, ask for confirmation. Staff will need to check the actual file before giving an acknowledgment.

Keep using the existing organizer and forms and tax appointment checklist for general preparation. This response sheet is only the bridge between a specific request and your next upload.

Download the companion checklist

Download: Missing-documents response checklist (PDF). Fill it in digitally or print it, then upload any completed sheet and records through Canopy. The download supplements, rather than replaces, the current organizer or preparer request.

Frequently asked questions

How do I tell you which documents are still missing?

Use the missing-documents response checklist alongside your organizer. List each requested item and mark Sent, Still coming or Does not apply, then upload it through Canopy.

Does an upload mean my return is complete?

No. An upload is not a completeness check. Ask the office to confirm receipt of a particular item if you are uncertain.

Questions about your next step?

Kalish & Associates, P.A. is a Maryland family CPA firm serving clients nationwide. Call (410) 654-5770, use the Canopy Client Portal for private documents, or contact the team to book a time with our team. Do not put tax documents, Social Security numbers or account numbers in the contact form or email.

General information only, not tax, legal or financial advice. Contact the team about your own situation.

Related resources: Client forms and checklists · More help · Client Portal.

Missing-documents response checklist

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